Adapting to the challenge
Trek understands the value of a local independent bike shop and so their policy is not to sell bikes direct to customers online, it's why we love them. However this is not normal times and you can now order online with Trek using a 'click & collect' option which now includes free home delivery.
How does it work?
Trek have the tools, guides, and support on their website ready to help. If at any point in your search you feel like you need to talk to a real person, you can always call, email, online chat, or DM them to get answers to your questions.
Alternatively we can give you our curated advice via email, you can then order the right bike for you from the website.
It will come to our shop for assembly and a safety check and we'll get in touch and arrange a suitable time to drive it to your door. The Covid-19 contactless version of the Richmond Cycles experience. Hopefully by the time you're ready for your first free service - in six weeks or so - you'll be able to pedal it to the shop and say hello.